Our Support

“The primary motivation for obtaining WRDS was to increase the efficiencies of the researchers within the Center. We no longer have to be concerned about changing all of our individual access programs because
WRDS maintains and updates the databases and interface.” 
– Paul Chaney, Professor, Owen Graduate School of Management at Vanderbilt University

WRDS provide clients with the best customer support in the industry. We’ve earned a reputation for exceptional support that distinguishes us from other data providers and fuels our growth.

From robust data resources and live chat to video tutorials and the WRDS Community, clients get more than access to data – they get knowledge, efficiency and accuracy.

WRDS offers guides geared toward users of all backgrounds and experience levels. Whether you want to run your first web query to advanced programming techniques for SAS applications, WRDS has you covered. We have a multitude of documentation – data overviews, vendor manuals, release notes, research guides and more – to get you started.

Not only that, WRDS offers live and archived video tutorials of our datasets, programming techniques, and user conferences from our Research team. We also provide one-on-one support from a team of research and technical specialists. Whether you want basic information or have technical questions about research programming, our support services ensure you get the help you need.

For more support check out our FAQ’s