“I wanted to express my pleasure with the WRDS system and support. It took me just 5 minutes to download data. I have requested assistance from the WRDS staff on several occasions, and have always received prompt, courteous, and knowledgeable assistance.”
–Judith A. Chevalier, Professor of Economics and Finance, Yale School of Management
WRDS provide clients with the best user experience in the industry. We’ve earned a reputation for exceptional support that distinguishes us from other data providers and fuels our growth.
Whether you want basic information or have technical questions about research programming, our Support services ensure you get the help you need. From robust data resources and live chat to video tutorials and the WRDS Community, clients get more than access to data – they get knowledge, efficiency and accuracy.
Learning Center – Basic Help, Using WRDS and Accessing WRDS including:
• FAQs
• Getting started
• About WRDS
• How to use WRDS effectively
• WRDS policies
• Account types
• Terms of use
Accessing WRDS
• 3 ways to use WRDS
• Remote access using SSH, Unix
• Remote access using PC SAS Connect
• Disk space
• Access Pass FAQs for Libraries and Computer Labs
E-Learning – Upcoming learning sessions, archived video lessons and live chat
• Connect with our expert research staff for instant help
• Explore our video archives or scheduled webinars for easy-to-use tutorials that fit your schedule
• User conference presentations
Data Support – Tools, data information, programming and technical questions including:
• WRDS Overviews
• SAS, C and Fortran Programming information (incorporating information from the other sections listing C, Fortran, and Other Programming; and SAS Programming)
• A complete list of data sets, and access to release notes and vendor manuals
• Sample programs and scripts and programs in a variety of languages
• Additional data tools including calculators, validators, and streamlined web searches
• Data updates
• Data Forums
• Portfolio construction
• Variable search
• Company search
• Research guides and applications
• Portfolio Construction and Benchmarks
• Linking Databases
• Returns and Market-to-Book Ratios
• Industry Classification
• Research Guides
• Additional Research Applications
• Current SAS Temp Directory Usage
• Database Biases
Contact WRDS
• Contact WRDS support
• Vendor contacts and support
WRDS Community – A forum designed to support collaborative learning and trouble-shooting
• Interact with other WRDS users to create an informal peer network
• Post questions or answer listed queries on any research, programming or search functions
• Share SAS programs and sample scripts that work for you
• Discuss current research trends and challenges in the field
For more on how we support you see our FAQ’s.